Our Purpose
Anuvia provides structured, non-medical transportation for patients and families navigating recurring care across the Rochester region.
Mission
“Anuvia’s mission is to make treatment days more manageable by providing structured, non-medical transportation packages that respect each rider’s time, energy, and dignity—so patients and families can focus on getting better, not getting there.”
Vision
“Anuvia’s vision is to become the Rochester region’s most trusted, treatment-aware transportation partner—bridging the gap between healthcare and transportation through thoughtful packages, reliable service, and communication that meets people where they are.”
Our Story
Anuvia Support Services grew out of a simple but important question: What happens when the care inside the clinic is excellent, but getting there is a constant struggle?
After seeing how repeated trips for chemo, infusions, and fertility care can wear people down—especially when they don’t drive, have limited support, or prefer another language—Jamilya envisioned a service that would bridge that gap.
We not only offer random one-time rides, but Anuvia was also designed around treatment plans. The company focuses on people in active care—particularly those in infusion/oncology and other treatments—and organizes their transportation into clear, pre-planned service packages that follow an entire cycle, not just a single day. Each package is strictly non-medical but deeply mindful of what treatment days feel like: the early-morning monitoring, the long chair times, and the uncertainty of when a visit will end.
With the ability to support riders in Russian, Ukrainian, and other Turkish-based languages, Anuvia also recognizes that communication is part of care. The goal is not just to provide a ride, but to offer a calm, predictable link between home and clinic that honors people’s time, energy, and cultural context—because the journey to and from treatment should not add more stress to an already demanding season of life.
What Guides Us
Every interaction is shaped by five commitments.
Safe driving, ADA-compliant equipment, and clear procedures.
Respect for each rider’s energy, privacy, and circumstances.
Transparent packages, clear communication, and realistic expectations.
Sensitivity to language and cultural needs, especially for Russian, Ukrainian, and Slavic-speaking riders.
On-time, treatment-aware transportation that patients, families, and clinics can count on.
Plan With Confidence
Tell us about the treatment schedule, pickup location, mobility needs, and preferred language. We’ll help you understand the available transportation options.
Anuvia provides only non-emergency medical transportation and door-to-door assistance. Our drivers are not clinicians and do not provide medical or personal care services.
