Rochester medical transportation

Compassionate Medical Transportation You Can Trust

Private, door-through-door non-emergency medical transportation for appointments, treatments, discharges, and long-distance medical trips across Rochester and surrounding communities.

We do scheduled healthcare transportation services for people in treatment, not generic NEMT. We are treatment-aware, dignity-first transportation where no patient feels like just another ride.

Fully insured, wheelchair accessible, and family-led.
Fully Insured
Wheelchair Accessible
Compassionate Care
Multilingual Support
Rochester & Surrounding Counties

Who We Serve

Transportation Designed Around Your Treatment

“We design our service around your treatment—not the other way around.”

From transporting patients to families who need language support, Anuvia is built for people in the middle of real healthcare journeys.

Section 1

Medical Riders

Who they are

Adults receiving chemo or other treatment therapies; frequent visits.

Key needs

Long chair time, fatigue, no crowded transit, and predictable returns.

What Anuvia Does

  • Pre-scheduled round-trip aligned with your regimen.
  • Wait-and-return options so you’re not stranded after treatment.
  • Door-to-door, non-medical assistance from home to the clinic entrance and back.
  • Early-morning pickup windows tailored to clinics.
  • Cycle-based packages so you’re not guessing ride by ride.
  • Discreet, professional, non-medical transportation.

Section 2

Multilingual Riders & Families

Who they are

Individuals and families who prefer languages other than English.

Key needs

Booking, reminders, and day-of changes in their own language.

What Anuvia Does

  • Multilingual booking support by phone or online form with language selection.
  • Text and email reminders in the preferred language where possible.
  • Drivers are trained to use simple phrases and interpreter tools if needed.

Services & Packages

Packages built around your treatment plan.

Anuvia turns your appointment into a simple, predictable set of rides—so transportation becomes one less thing to worry about.

Package One

Treatment Basics

Ideal for patients with a small number of treatment visits each month.

An entry-level package for lighter schedules, including a single cycle, fewer visits, or a short monitoring window.

  • Monthly round-trip allowance to be finalized.
  • Short treatment plans, including one or two sessions.
  • Early-morning monitoring visits during a treatment cycle.
  • A reasonable wait-and-return buffer without all-day standby.
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Package Three

Intensive Cycle

Built for high-frequency treatment schedules.

A higher-frequency package for intensive or complex treatment plans with greater timing uncertainty.

  • The highest included round-trip allowance and most generous waiting-time allowance; final quantity to be added.
  • Frequent infusion sessions or longer chair times in a short period.
  • Dense monitoring schedules, added visits, or back-to-back procedures.
  • Extended wait-and-return coverage when infusions run long.
  • Flexible scheduling within a defined window for monitoring and procedure days.
Request a quote

Add-Ons

Multilingual & Priority Access

Can be added to any package

Language Support Add-On

  • Booking and confirmations in a specified language where available, especially Russian, Ukrainian, and other Slavic languages.
  • Simple text or email reminders with translated key instructions when needed.
  • Interpreter or translation support for important day-of schedule changes.

Priority Window Add-On

  • Designed for time-sensitive or early-morning appointments, including first monitoring slots and time-critical lab draws.
  • A tighter arrival window and higher scheduling priority within the daily route.

Non-medical transportation. We do not provide clinical or personal care.

Real Vehicles. Real Medical Destinations.

Purpose-built transportation for patients, families, and treatment days across Rochester.

Anuvia wheelchair accessible ramp vehicle
Wheelchair-accessible comfortRamp-equipped vehicle for safe, dignified boarding.
Anuvia vehicle outside Pluta Cancer Center
Oncology appointment supportServing cancer treatment destinations with care.
Anuvia vehicle at VA Rochester Outpatient Clinic
Veteran outpatient visitsReliable trips to the VA Rochester Outpatient Clinic.
Anuvia vehicle aerial view at medical entrance
Door-through-door arrivalsCareful pickup and drop-off at medical entrances.
Anuvia vehicle with drivers
Family-led serviceFriendly drivers who understand the patient journey.
Wheelchair accessible ramp vehicle
Medical campus experience
Door-through-door assistance

Non-Emergency Medical Transportation Rochester NY

Anuvia provides medical transportation Rochester NY families can schedule for recurring and one-time care, plus private medical transportation Rochester NY residents use throughout the region. For medical transportation Monroe County NY communities can rely on, our NEMT Rochester NY service includes door-through-door medical transportation.

Wheelchair & Medical Appointment Transportation

Wheelchair transportation Rochester NY riders can use, including wheelchair-accessible transportation Rochester NY families can schedule for wheelchair rides to medical appointments, specialists, labs, and follow-ups.

Dialysis Transportation Rochester NY

Consistent recurring rides with on-time pickup and return for scheduled dialysis care.

Chemotherapy Transportation Rochester NY

Cancer treatment transportation Rochester NY patients can schedule for chemotherapy and infusion appointment transportation.

IVF & Fertility Care

Private, discreet support for sensitive appointments.

Rehabilitation Transportation Rochester NY

Physical therapy transportation Rochester NY patients can schedule for rehabilitation visits and ongoing recovery care.

Hospital Discharge Transportation Rochester NY

Calm, careful transportation home after procedures, admissions, and outpatient care.

Medical Appointment Transportation

Scheduled medical appointment transportation in Rochester and long-distance medical rides throughout New York when needed.

Why Families Choose Anuvia

We combine dependable logistics with the patience and presence families need during treatment.

Compassion First

Every patient is treated with dignity, kindness, and respect.

Door-Through-Door

Assistance from your door to the appointment and back.

Treatment-Aware Drivers

Drivers understand recurring and sensitive medical care.

Flexible Scheduling

Reservations and accommodations built around your day.

Comfortable Vehicles

Clean, modern, accessible vehicles for a steady ride.

Reliable Updates

Clear confirmations, reminders, and communication.

500+Successful medical trips
99%On-time arrivals
5-StarPatient satisfaction
Door-through-DoorEvery single time

Simple steps from scheduling to safe return home.

Tell us about your treatment plan

Share your clinic, schedule, and how often you’ll need rides.

Choose a package that fits

We match your treatment plan to a package, so you know your rides are covered.

We handle the route and timing

We coordinate pickup and drop-off times around your appointment windows.

Ride, recover, repeat

You ride with the same service model each visit, focusing on your health—not your transportation.

For Clinics & Care Teams

A transportation partner that respects your schedule and your patients.

Anuvia gives clinic administrators, social workers, and nurse navigators a clear path for referring patients to scheduled, treatment-aware transportation.

Refer a Patient

How Anuvia supports your team

  • We help reduce no-shows and late arrivals.
  • We communicate clearly with patients and caregivers.
  • We are non-medical and do not interfere with clinical care.

What Our Patients Say

★★★★★

"Following my husband's arthroscopic knee surgery, he was restricted from driving and depended on others to get me to appointments and shopping. Fortunately, we found Anuvia Support Services."

- Vanda Verbytska
★★★★★

"After my knee replacement surgery, I was unable to drive for several weeks and needed dependable transportation to my follow-up appointments and physical therapy sessions. Anuvia Support Services was a tremendous help during my recovery. The driver was always punctual, courteous, and patient. He assisted me from my front door to the vehicle and made sure I was safely inside the medical office before leaving. The ride was comfortable, and I never felt rushed, even when I moved slowly with my walker. Moreover, the driver spoke the same language I speak, and that made me extremely comfortable. Recovering from surgery is stressful enough, and having reliable transportation removed a major burden from my family and me. I highly recommend Anuvia Support Services to anyone recovering from surgery or facing mobility challenges. Yurii, Rochester, NY"

- Юрий Вербицкий
★★★★★

"During my cancer treatment, I needed transportation to multiple appointments, and Anuvia Support Services became much more than a ride—they became a source of comfort during one of the most difficult periods of my life. My driver was always punctual, professional, and incredibly compassionate. On the days when I felt weak or anxious, they treated me with patience, kindness, and genuine care. They never rushed me, always helped me safely to and from the vehicle, and made every trip as comfortable as possible. Knowing I could count on the same reliable, caring service for each treatment gave me one less thing to worry about. That peace of mind meant more than words can express. I am deeply grateful to Anuvia Support Services for their outstanding care and support. I highly recommend them to anyone who needs dependable, compassionate transportation for cancer treatments or other medical appointments."

- Farida Islamova
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Contact / Book a Ride

Tell us what your treatment schedule requires.

Choose a direct ride request or ask for help selecting a package built around your treatment plan.

Interactive ride planner

Transport Booking

Build a planning estimate for a scheduled, non-emergency healthcare ride.
Current estimate$50
Step 1

Enter ride details

Customer InformationTell us who this ride is for.

Book a Ride

Schedule a conversation and share the details of your upcoming appointment.

Book with Calendly

Package Consultation

Ask us to help match recurring visits or a treatment cycle to the right transportation package.

Request a Consultation

Have these details ready

  • Name
  • Phone or email
  • Clinic
  • Appointment type
  • Preferred language
  • Pickup ZIP code
Non-medical transportation only.Submitting this form does not guarantee service until confirmed.

Ready to book?

Use the estimator above to calculate and pay the full trip estimate.

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About Anuvia

Transportation designed around real healthcare journeys

Mission

Anuvia’s mission is to make treatment days more manageable by providing structured, non-medical transportation packages that respect each rider’s time, energy, and dignity—so patients and families can focus on getting better, not getting there.

Vision

Anuvia’s vision is to become the Rochester region’s most trusted, treatment-aware transportation partner—bridging the gap between healthcare and transportation through thoughtful packages, reliable service, and communication that meets people where they are.

Jamilya’s Vision for Anuvia Support Services

Anuvia Support Services grew out of a simple but important question: What happens when the care inside the clinic is excellent, but getting there is a constant struggle? After seeing how repeated trips for chemotherapy, infusions, and fertility care can wear people down—especially when they do not drive, have limited support, or prefer another language—Jamilya envisioned a service that would bridge that gap.

Rather than offering only random one-time rides, Anuvia is designed around treatment plans. The company focuses on people in active care—particularly those receiving infusion, oncology, and other treatments—and organizes transportation into clear, pre-planned service packages that follow an entire cycle, not just a single day. Each package is strictly non-medical but mindful of what treatment days feel like: early-morning monitoring, long chair times, and uncertainty about when a visit will end.

With support for riders in Russian, Ukrainian, and other supported languages, Anuvia recognizes that communication is part of care. The goal is not simply to provide a ride, but to offer a calm, predictable link between home and clinic that honors each person’s time, energy, and cultural context.

Anuvia medical transportation vehicle at a Rochester healthcare destination
Serving Rochester and surrounding counties

Our Values

S

Safety

Safe driving, ADA-compliant equipment, and clear procedures.

D

Dignity

Respect for each rider’s energy, privacy, and circumstances.

C

Clarity

Transparent packages, clear communication, and realistic expectations.

L

Cultural & Language Awareness

Sensitivity to language and cultural needs, especially for Russian-, Ukrainian-, and Slavic-speaking riders.

R

Reliability

On-time, treatment-aware transportation that patients, families, and clinics can count on.

Rochester Area
HIPAA Mindful
Fully Insured
5-Star Rated
NEMTAC Member

Rochester Medical Transportation FAQs

Quick answers about scheduling safe, accessible medical rides.

Do you provide door-through-door medical transportation in Rochester?

Yes. Door-through-door assistance is included with our private medical transportation service in Rochester and surrounding Monroe County communities.

Can I schedule recurring medical rides in Rochester?

Yes. Anuvia can schedule recurring rides for dialysis, infusion, rehabilitation, chemotherapy, and other ongoing treatments.

Do you provide long-distance medical transportation from Rochester?

Yes. Anuvia provides scheduled long-distance medical transportation from the Rochester area to destinations throughout New York.